What People Say About Us

West Dunbartonshire Council Tourism Strategy & Action Plan

“The service provided by yourself and Professor Lennon was excellent and extremely responsive. I would like to thank you again for providing an efficient and professional service and would be more than happy to recommend the Moffat Centre to colleagues."

Elizabeth Hendry, Economic Development Officer, West Dunbartonshire Council

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Tourism Development Learning Programme Developed for Delegates from Ukmerge and Utena Municipalities (Lithuania)

"First of all, I would like to say THANK YOU for the excellent organization of the visit to Glasgow and Scotland. I am writing to you from Utena and Moletai Group.

"It has been two weeks, when we came back home from Scotland, but we are full of the warmest experiences we have had in Scotland. This is great Your merit. Last Thursday we all met and discussed our visit in Scotland and we think of everyone who worked and helped us in Scotland.

"It was a great time and experiance. We had the interesting lectures in the university and visited the interesting places in Scotland and we had the wonderful guides.One more time, THANK YOU."

Gitana Valukonienė, Utena College, Coordinator of Tourism and Hotel Administration Study Programme.

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Benchmarking Initiative for the Saint Lucia Hotels and Tourism Association (St Lucia)

“Your insight and extent of work accomplished has been tremendously useful. We take this opportunity to express our sincere thanks for your good service to the Hotel and Tourism Industry of St Lucia.”

Jacqueline Emmanuel, Director of the Office of Private Sector Relations, St Lucia Hotel and Tourism Association

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Cairnsmore of Fleet Visitor Centre & Audience Development

“Over a three year period, we asked the Moffat Centre to look at the effectiveness of visitor provision at Cairnsmore of Fleet NNR; what it had and what it could offer.

"The project developed very much more into a partnership, with ideas being assessed, evaluated and implemented.

"The Moffat team rapidly grasped what we were about and what we wanted to achieve, making the whole project an enjoyable and very relative and effective piece of work.”

Kevin Carter, Reserve Manager, Cairnsmore of Fleet National Nature Reserve, Scottish Natural Heritage

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Exploring International Business Relationships between National Tourism Organisations, Governments and Tourism Sectors

Hi Craig.

I have just sat down and read your excellent and informative report in one sitting.  What really stands out  (as indeed you say in the summary/conclusion sections) is that everyone seems to face the same problems (due to fragmentation in the industry and in government due to regionalisation), there are no easy solutions and the real key to getting that single voice together to the extent possible is to galvanise the private sector to get behind a single industry body (and even then it only works if they stick to high level messages due to differing requirements of the sectors involved).

Kind regards.

Ros Carey, Secretary to the Board, VisitBritain

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Visitor Attraction Monitor and Barometer

“The Moffat Centre has conducted the Visitor Attraction Monitor and Barometer on behalf of VisitScotland for approximately ten years which has provided critical, and moreover timely, performance-related statistics from a key sector of the Scottish tourism industry.   The Barometer has been of particular benefit of late, in terms of both recent months and the year-to date picture, to help assess changing visitor behaviour in terms of attraction visitation, and provide consumer insight thereof, in light of the currently perceived challenging wider economic conditions.

Regards

Paul Allison, Strategic Research, VisitScotland

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The University of Hull: Staff Conference

Hi John
Just a quick email to express my gratitude for your considerable contributions to the success of our first staff conference. The feedback that we received was extremely positive with many of the delegates indicating that your session was the most entertaining and useful.
I hope we get chance to work with you again in the future.
Best regards

George Slate

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“Professor Lennon and the Moffat Centre have one of the strongest profiles at national and international level for all aspects of tourism and are exemplary in availability and willingness to participate in media events / enquiries.”

McGarvie Morrison Media

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